Privacy Policy – Eclectic Bags

Effective Date: June 20, 2024

At Eclectic Bags, your privacy is important to us — and we want to be as clear and transparent as possible about how we handle your information.

We’re a small, independent brand that believes in honesty, quality, and craftsmanship. Whether you’re browsing our site, placing an order, or just learning about our work, we take your trust seriously.

This Privacy Policy explains what we collect, how we use it, and what your rights are. If you ever have questions, we’re here and happy to help.

1. What We Collect

When you interact with us, we may collect the following types of personal information:

  • Contact Information: Your name, email address, shipping and billing address, and phone number. We collect this so we can process your orders and communicate with you.

  • Payment Information: All payments are securely processed through PayPal Business. We never see or store your full credit or debit card number.

  • Browsing Information: Like most websites, we use cookies and analytics tools to understand how visitors use our site. This might include your IP address, browser type, pages you visit, and how long you stay.

  • Customer Support Conversations: If you email us or send a message via our website or social media, we may keep those records to serve you better.

We collect only the information we need — and never more than that.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Send you order confirmations, shipping updates, or responses to your questions

  • Offer support and improve your shopping experience

  • Share news or special offers (only if you’ve opted in)

  • Help keep our site secure and protect against fraud

If you’re subscribed to our email list, you can unsubscribe at any time by clicking the link in the email.

3. Who We Share It With

We don’t sell or rent your personal data — period.

We do work with a few trusted partners who help us run our business smoothly. For example:

  • PayPal Business, to handle payments securely

  • Shipping providers, to get your order to you

  • Analytics tools, like Google Analytics, to help us improve the website

These partners are only given the information they need, and they’re required to protect it just like we do.

If we’re ever legally required to share data — say, with law enforcement — we’ll comply, but only when necessary.

4. How We Protect Your Data

We take your privacy seriously and have put safeguards in place, including:

  • SSL encryption, which protects data transmitted through our site

  • Secure payment processing, handled entirely through PayPal

  • Restricted access, so only authorized team members can see your data

  • Regular monitoring, to keep our site safe and secure

We’ll always do our best to keep your data protected.

5. How Long We Keep It

We keep your information only as long as we need it — for example, to complete your order, offer support, or meet legal requirements.

If you ask us to delete your information, we’ll do so unless the law says we need to keep it for things like tax reporting or fraud prevention.

6. Cookies

We use cookies — small text files stored in your browser — to:

  • Remember what’s in your cart

  • Save your preferences

  • Help us understand how people use our website

  • Show you relevant content and offers

You can turn cookies off in your browser settings, though it may affect how our site functions.

7. Your Rights

You have the right to:

  • Access or update the personal information you’ve shared with us

  • Request that we delete your account or data

  • Unsubscribe from marketing emails at any time

To make any of these requests, just email us at [email protected]. We’ll respond as soon as we can.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our business or to stay compliant with laws. If we make significant updates, we’ll post a clear notice on our website or notify you by email if appropriate.

The most current version of this policy will always be on this page, with the effective date at the top.

9. How to Contact Us

If you have any questions about this Privacy Policy — or anything else, really — we’d love to hear from you.

Eclectic Bags
3 Park Ave, Suite 2700
New York, NY 10016
United States
Email: [email protected]