Privacy Policy – Eclectic Bags
Effective Date: June 20, 2024

At Eclectic Bags, your privacy is important to us — and we want to be as clear and transparent as possible about how we handle your information.

We’re a small, independent brand that believes in honesty, quality, and craftsmanship. Whether you’re browsing our site, placing an order, or just learning about our work, we take your trust seriously.

This Privacy Policy explains what we collect, how we use it, and what your rights are. If you ever have questions, we’re here and happy to help.

1. What We Collect

When you interact with us, we may collect the following types of personal information:

  • Contact Information: Your name, email address, shipping and billing address, and phone number. We collect this so we can process your orders and communicate with you.

  • Payment Information: All payments are securely processed through PayPal Business. We never see or store your full credit or debit card number.

  • Browsing Information: Like most websites, we use cookies and analytics tools to understand how visitors use our site. This might include your IP address, browser type, pages you visit, and how long you stay.

  • Customer Support Conversations: If you email us or send a message via our website or social media, we may keep those records to serve you better.

We collect only the information we need — and never more than that.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders

  • Send you order confirmations, shipping updates, or responses to your questions

  • Offer support and improve your shopping experience

  • Share news or special offers (only if you’ve opted in)

  • Help keep our site secure and protect against fraud

If you’re subscribed to our email list, you can unsubscribe at any time by clicking the link in the email.

3. Who We Share It With

We don’t sell or rent your personal data — period.

We do work with a few trusted partners who help us run our business smoothly, including:

  • PayPal Business, to handle payments securely

  • Shipping providers, to get your order to you

  • Analytics tools, like Google Analytics, to help us improve the website

These partners are only given the information they need, and they’re required to protect it just like we do.

We may also disclose information if legally required — such as to comply with law enforcement.

4. How We Protect Your Data

We use strong safeguards, including:

  • SSL encryption to protect data transmissions

  • Secure payment gateways via PayPal

  • Limited access to customer data

  • Ongoing monitoring and PCI-compliant practices

Your data security is always a top priority for us.

5. How Long We Keep It

We retain your information only as long as needed — whether to fulfill your order, respond to your inquiries, or meet legal obligations (like tax reporting).

If you ask us to delete your data, we will — unless the law requires us to keep it.

6. Cookies

Cookies are used to:

  • Save items in your cart

  • Remember your settings

  • Improve performance and experience

  • Show you relevant content

You can manage or disable cookies through your browser settings. Please note, disabling them may affect how our website works.

7. Your Rights

You can:

  • Request access to your data

  • Ask for corrections or updates

  • Request deletion of your personal information

  • Unsubscribe from marketing emails

To make any request, email us at [email protected]. We’ll respond promptly.

8. Changes to This Policy

We may occasionally update this Privacy Policy. If there are major changes, we’ll post a notice on our site or email you when appropriate.

You can always find the latest version of the policy here, marked by the Effective Date at the top.

9. How to Contact Us

If you have questions, concerns, or feedback about this Privacy Policy, please reach out:

Eclectic Bags
đź“Ť 1114 6th Ave, New York, NY 10110
📧 Email: [email protected]
đź“ž Phone: +1 (212) 725-4749